Branch Incharge - Botad Job in Theindiajobs.com

The key functions will beProfitability Management - Maintaining & optimizing profitability for the branchTarget setting & management Monitoring branch targets in numbers & volumesPortfolio quality management - through superior underwriting, working closely with collectionsCost management managing all branch operating costs including cost of acquisition, operations etc.People management Motivating team, handling HR & administration function of the branchCustomer experience management - Ensuring superior customer experience and handling customerservice in terms of collections, pre closures & service issues

Minimum Requirements

BusinessAchieve contributed value targets set for the branchEnsure sales volumes for multiple products, sourcing quality & underwriting diligence to meet salestargets while controlling delinquencies and fraudsProvide superior customer experienceManage TATs on credit & processingMinimize pre & post disbursal discrepanciesMonitoring PerformanceMonitoring Branch performance in terms of key drivers i.e.Contributed Value.Volumes / Profitability / Expenses / LossesEmployee RetentionEmployee ProductivityCustomer experienceMonitor individual performance of each employee, continuously work to maximize productivityPeople ManagementMotivate and develop branch teamDrive branch team to excel.Manage and mentor the team and keep attrition of branch staff lowConduct regular meeting with branch staffProvide open and honest feedback and ask for feedback.SKILLS / COMPETENCIES REQUIRED7-8 Years experience, with atleast 4 years in Retail AssetsAbility to plan & executeStrong inter-personal skills and leadership ability,Ability to create professional work culture that encourages enthusiasm and team spiritUnderstanding of credit risks & operational risks.Ability to manage and implement change by taking complete ownership