Senior Software Engineer - Customer Experience Job in Temenos India Pvt Ltd

Were passionate about helping banks to perform better, so we solely focus on creating banking software. Temenos offers cloud-native, cloud-agnostic, API-first digital banking, core banking, payments, fund management, and wealth management software products, enabling banks to deliver consistent, frictionless customer journeys and achieve market-leading cost/income performance. Our products combine the richest end-to-end packaged country model bank functionality and the most advanced technology, helping our clients go-live faster, giving them the freedom to innovate and deliver personalized experiences.
We are technology first, with 700+ published APIs, we partner with 100+ Fintechs in our marketplace. We have been recognized year after year by Gartner, IBS, and Forrester for our award-winning solutions.
Temenos is the 4th largest European Software company, with over 3000 clients in 150 countries. We are proud of our 7500+ Temenosians working across the globe to make banking better!

• Provide technical support for Temeno's customers.
• Collaborate with Product, Engineering, Customer Success and other delivery team to resolve & manage customer issues and escalations.
  
• Lead and mentor the support team and skilled technical professionals in technology leadership, problem solving and customer management.
  
• Design and implement client-side application solutions.
  
• Develop integration solutions between the product server-side components and customer systems.
  
• Be self-critical, questioning and committed to personal career growth and technical excellence of the team.

• 5+ years of relevant experience in software development and Support.
  
• Excellent troubleshooting and problem-solving skills is required.
  
• Excellent Programming & debugging skills.
  
• Experience in Java, JavaScript, HTML5, CSS.
• Experience in Java, J2EE, JSP, RDBMS and Webservers.
  
• Mobile or Web development background is preferred.
  
• Experience in native mobile or like iOS, Android or Windows is preferred.
• Prior experience in Product/Application support is preferred.
  
• Should be able to deliver 24x7 support to our global customer base.

• Youwill work at the cutting edge of technology innovation; we challenge the status quo and are transforming banking every day
  
• Youwill experience in a fast-paced environment, ambitious team; we look forwards and continuously strive to be the best
  
• Youwill be part of a team that values integrity; we support each other and keep our promises
  
• Youwill be able to work freely, flexibility and can be your authentic self; we champion diversity
  
• Youwill be joining a global and diverse family that works together through the good times and bad; we care deeply about each other and our clients
  
• Youwill experience what we call Temenosity!

We value applications from people from all walks of life; if you are excited to be part our the journey and want to make a real impact, we would love to hear from you.