Associate Account Specialist Job in Teikametrics

Teikametrics- Associate Account Specialist

Teikametrics empowers enterprises and third-party sellers with the data, insights, and tools to build successful brands. Our passion is creating lifelong relationships through innovative software and world-class service. We are a diverse group of individuals who champion passion, character, and talent as the core tenets to creating profitable and long-lasting businesses.

We use data science to help Sellers & Brand owners optimize for profitability and are a leading Retail Optimization Platform (ROP) for sellers. Teikametrics optimizes billions of transactions for thousands of entrepreneurs around the world selling on Amazon and other marketplaces. Founded in 2012, Teikametrics uses proprietary econometrics and machine-learning data models packaged in a simple SaaS interface. We combine our best in class technology with coaching and support from our world-class team based in Boston, MA and are now expanding our footprint to Bengaluru (India).

Leading sellers and brands such as Lego, Power Practical, Zipline Ski, and Mark Cubans Brands, gain a competitive advantage and view of trends and optimization strategies to tackle the dynamic nature of todays eCommerce markets. For more information, please do visit our website https://www.teikametrics.com/

As part of our global expansion plans, we are building a group of energetic and highly motivated Associate Account Specialist for the Teikametrics India entity - Niovue Technologies India Pvt. Ltd. As an Associate Account Specialist, you will work with a portfolio of advertisers and be responsible in helping them meet their advertising goals via account optimization across ad platforms such as Amazon and Walmart. Additionally, an Associate Account Specialist also gets opportunities for leading complex projects, performing deep dives, testing internal tools and gathering & sharing insights with the internal product and engineering teams. To be successful in this role, you will be expected to use your analytical skills, help the advertisers in growing their existing business and develop new business opportunities. You will carry business goals and will be measured on key metrics aligned to the sales and account management teams goals. Youll need to be technically savvy with an interest in online advertising, good with data, well organized, able to multitask, and possess excellent verbal and written communication skills. Youll also need to be self-motivated to get on phone calls with advertisers to explain the optimization recommendations & the paths to resolution. Your commitment to the success of our advertising customers should be strong and you should have a proven record of exceeding on your goals.

Core responsibilities include:

• Taking complete ownership of transactional process operations end to end.
• Reviewing every customer request in complete detail to understand the request and provide the right level of service.
• Engaging with internal stakeholders and ensuring flawless execution of process operations.
• Deep diving into customer requests and implementing the right solutions to increase efficiency and meet clients KPIs.
• Monitoring and communicating campaign progress through regular, in-depth activity reports and insights, and then using this knowledge as a basis for future campaigns.
• Working with Account Management, Sales & Marketing and Product teams to identify and solve issues blocking advertiser performance.
• Identifying opportunities to improve our advertising product based on customer feedback, data analysis, and feature gaps with competitive products.

Basic Qualifications:

• Bachelors degree in a business discipline.
• Freshers or candidates with 6 months 1 year of experience in sales/marketing/account management in online e-commerce domain.
• Superior verbal and written communication skills as demonstrated by experience.Advanced computer literacy especially in Microsoft Office applications Excel, Access, Word and PowerPoint.
• Desire to work in a fast-paced and challenging environment.
• Demonstrated high attention to detail and proven ability to manage multiple, competing priorities simultaneously.Must be willing to work in shifts to cater to global markets.

Preferred Qualifications:

• MBA in Digital Advertising or other related Master's degree for a reputed institution.
• Experience in e-commerce or retail industry.
• Passion for online advertising and a track record of delivering outstanding results.
• Experience interpreting data and making business recommendations.
• Experience in data analysis, either professional experience or through your education.
• Google Ad Words / Bing Ads certification will be added benefit.