Customer Support Manager Job in Tech2globe
Customer Support Manager
Tech2globe
4+ weeks ago
- New Delhi, NCT
- Not Disclosed
- Full-time
- Permanent
Job Summary
Job Profile *Handle inbound calls, chats & emails effectively *Understand and resolve customer concerns *Provide service-related information *Maintain database *Maintains customer satisfaction by providing problems-solving resources. *Answers customers questions. *Resolves problems. *Completes audits. *Determines customer service requirements by maintaining contact with customers *Improves customer service quality results by studying, evaluating, and re-designing processes and establishing and communicating service metrics and monitoring and analyzing results. *Maximizes customer operational performance by providing help desk resources and technical advice.
Experience Required :
Minimum 3 Years
Vacancy :
2 - 4 Hires
Similar Jobs for you
×
Help us improve TheIndiaJobs
Need Help? Contact us