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BriefCase

Infra Project Manager- Navi Mumbai Job in Tech Mahindra

Infra Project Manager- Navi Mumbai

Tech Mahindra 5 days ago
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Job Summary Job Summary: We are hiring for an Infra Project Manager role in Navi Mumbai. This is a 24/7 support environment with 6 days a week work (twice monthly). The role requires expertise in Managed Services, Disaster Recovery Planning, and Infrastructure Management. Banking industry experience is a plus. Key Responsibilities: 1. Technical Support Management: Lead and manage technical support operations, ensuring the smooth functioning of infrastructure and support services. Manage environments such as Linux, AIX, WebSphere, WebLogic, Storage & Backup Admin, and others. 2. Disaster Recovery & High Availability: Design and plan Disaster Recovery (DR) strategies and High Availability (HA) architecture to ensure minimal downtime. Develop and manage technical staff to maintain infrastructure-related equipment for Cloud, Virtualization, Servers, Networks, Security, and Databases. 3. Incident & Issue Management: Handle technical escalations and provide detailed technical analysis of incidents. Manage Risk, Issue Management, and implement preventive measures to reduce repeated failures. Lead efforts to resolve major incidents and prioritize activities for quick resolution. 4. System & Security Management: Plan and implement system backups, restorations, and ensure system security by identifying and mitigating vulnerabilities. Review error logs and user-reported errors, providing reliable solutions. 5. System Capacity Planning: Perform capacity planning to minimize system interruptions and optimize performance. 6. Process & Documentation Management: Expertise in ITIL processes such as Incident Management, Change Management, Business Continuity Planning, and Information Security. Maintain detailed documentation such as Root Cause Analysis (RCA), Risk Management, SOPs, and Knowledge Articles. 7. Vendor & Stakeholder Management: Maintain strong relationships with CIOs, vendors, and other support teams. Communicate effectively with vendors and customers, presenting technical issues and resolutions. 8. Team Leadership & Development: Lead and motivate the technical team, guiding them through project requirements and achieving organizational goals. Conduct training and interviews to hire candidates with the necessary domain skills. 9. Maintenance & Change Management: Review, approve, and deploy system-wide changes to minimize disruptions. Plan and approve maintenance tasks to prevent server crashes and interruptions. 10. Communication & Reporting: Provide effective communication to drive teams, presenting findings and updates to management and stakeholders. Track and report incidents, requests, changes, hardware inventory, risks, and issues. Required Qualifications: Educational Qualification: BE/B.Tech (any branch), MCA, M.Tech, MSc IT, MSc CS Experience: Minimum 14 years of experience in Technical Support Management. Experience in managing Linux, AIX, Websphere, Weblogic, Storage & Backup Admin, and other related technologies. Expertise in Disaster Recovery Planning, HA Design, and system backups. Strong experience in managing Cloud, Virtualization, Servers, Network, Security, and Database infrastructure. Hands-on experience in Risk Management, Incident Management, and Issue Resolution. Skills & Expertise: Knowledge of ITIL processes like Incident Management, Change Management, Business Continuity, and Information Security. Strong communication and leadership skills. Experience in documentation and preparing LLD (Low-Level Design), HLD (High-Level Design), and SOPs. Must have EPFO service history records for the past 5 years (for background verification). Additional Information: Work Location: Navi Mumbai, Belapur Support Environment: 24/7 support with 6 days a week work (twice monthly). Banking Industry Experience: Preferred but not mandatory. Notice Period: Immediate to 30 days.
Qualification :
BE/B.Tech (any branch), MCA, M.Tech, MSc IT, MSc CS
Experience Required :

Minimum 14 Years

Vacancy :

2 - 4 Hires

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