Account Manager Job in Tatvic Analytics Private Limited
Account Manager
- Ahmedabad, Gujarat
- Not Disclosed
- Full-time
- Permanent
Job Description
Responsibility 1: Improve softer aspect of relationship to sniff & suggest solutions which will increase the business opportunity
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Activity 1.a.: Ensure each SAM reaches out the different POC s and have a in-depth sync up/ courtesy call every week.
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Activity 1.b.: Reach out to the Google Account Manager responsible for the client relationship and understand the change in Google Strategies
Responsibility 2: Be a client s partner to provide the client s perspective to the delivery team to drive value
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Activity 2.a.:What did we cover in the last account review? Make sure you re not repeating yourself, or asking questions you should already know the answer to
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Activity 2.b.: What did we commit to in the last account review? If you haven t already, make sure you follow up on the status of any outstanding deliverables or action items
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Activity 2.c: Are we adding value? Remember, you re pulling your customers away from their day and work to come to this meeting. Don t just tell them what they already know
Responsibility 3: Manage effective Project Management practices for internal & external stakeholder
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Drive consolidation of different activities that are going in parallel to thread them into singular projects.
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Set client s expectations for the project's timeline, outcome and good or bad results a given project can lead to.
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Alert clients if time, resource that can drive projects to failure.
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Navigate the client s internal hierarchy to generate superior relationships & influence.
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Be gilding light to the internal delivery team to provide them with the perspective of the client s key goals.
Functional Competencies
- Customer Focus
- Organizational skills
- Formal Presentation
- Process orientation
- Business Development
Fresher
2 - 4 Hires
