Customer Account Manager Ics Sales Job in Tata Teleservices Ltd.

Broad Role Description Will be responsible for acquisition of new ICS Business. He/she will be responsible for delivering the targeted numbers. Will be conducting the daily activities seamlessly and will engage with CFTs to resolve issues, if any. Key Role Deliverables; Will be responsible for forming strategies and methods specific to him/her for driving the Sales KPIs for himself/herself. Direct customer management, achieving sales numbers Will be responsible for driving sales agenda in the CFT meetings to ensure that the Sales KPIs are fulfilled in time. Will be responsible for ensuring capacity utilization by coordinating with Marketing, Demand generation and service delivery. Will be responsible to manage and drive ICS business specific deliverables in all the regions and CFTs Business acumen, opportunity sizing, cross sell/upsell Right Person (Qualification & Experience) Preferably Postgraduate with a major in Marketing or Management Total Experience: 8-10Years. 10-16 years of experience in Selling ICS products is a must. Should have experience in dealing with IOT, Security, Cloud etc. products/services. Account Management experience is must. Certifications in ICS services will be an added advantage. Should have managed in customers teams in other/remote locations. Strong communication skills across all modes (oral, written) and excellent interpersonal skills across hierarchy (from senior management to junior team members) is essential. Should be an organized and strong negotiator, and be aware of and responsive to economic trends, government policies and commercial fluctuations Must have considerable Business, Market & Network/Technology Knowledge. Strategic Capability in areas of Market Must be well versed with virtual meeting. Should be able to conduct reviews, sales meeting, customer meeting Over Video/Webconferencing and other means of digital tools. Understanding of tracking solution, migration steps of data center/cloud, Various of APIs as reference to SaS/ Basics of security threats and Mitigation/ Segment based understanding of off prem migration and services Personal Attributes Communicate effectively with cultures around the geographies Effective team management Take responsibility for the success of KPIs