Regional Recovery Manager Auto Loan Job in Talent Leads Hr Solutions Pvt Ltd
Regional Recovery Manager Auto Loan
Talent Leads Hr Solutions Pvt Ltd
4+ weeks ago
- Patna, Bihar
- Not Disclosed
- Full-time
Job Summary
such as Arrear resolution, Bucket wise resolutions including the Roll forward
rates, Loan loss provisioning, Collection costs, Penal interest collection for the
assigned State/s.
Managing the collections through team
Travelling to all the locations within the state on monthly basis to review the
performance of each field location.
Ensuring smooth execution of the various strategies/drives planned by
HO/RO for day to day collection performance improvement. Designing ground
level plans for executing the team strategies.
Periodic performance review of the Team & keeping close control to ensure
the achievement of allocated collection targets on various parameters.
Periodic monitoring of the field capacity as per the Avg. Collection Ratio (ACR).
Monthly review of the state, location, agency performance, taking action against
the low performer Team members & agencies.
Identifying & suggesting new agencies / DMAs for collection & evaluation
before empanelment of these new agencies.
Ensuring that the ACMs conduct periodic billing & processing of the payouts for
their agencies / DMAs as per the approved payout grids & maintaining the data
of various collection costs incurred across the states. Monitoring the liquidation
of eligible repo assets and ensuring that the team below collects payment for
approved for sale cases timely.
Monitoring the Periodic requirement of the receipt books/ HHTs, mobile
app codes / repo kits for the state. Monitoring the deposition of collection amount
by the agencies across the state & ensuring timely action against agencies for
non-adherence at ground level.
Recommending for initiation of appropriate legal actions in chronic default cases
in the state with co-ordination with the Area legal managers. Monitoring the daily
productivity MIS & shared with the higher management along with the analysis
for the states.
Managing the customer service escalations for collection related issues for the state
& ensuring amicable resolutions in the same.
Providing inputs on the geo limits, negative areas & negative profiles in the
various geographies in the states managed.
Escalation of sales related issues (registration, dealer service issues, etc.) for the
delinquent cases of the state with the RSMs /CBMs on a regular basis.
Roles and Responsibilities
Responsible for the collections performance on various collection parameterssuch as Arrear resolution, Bucket wise resolutions including the Roll forward
rates, Loan loss provisioning, Collection costs, Penal interest collection for the
assigned State/s.
Managing the collections through team
Travelling to all the locations within the state on monthly basis to review the
performance of each field location.
Ensuring smooth execution of the various strategies/drives planned by
HO/RO for day to day collection performance improvement. Designing ground
level plans for executing the team strategies.
Periodic performance review of the Team & keeping close control to ensure
the achievement of allocated collection targets on various parameters.
Periodic monitoring of the field capacity as per the Avg. Collection Ratio (ACR).
Monthly review of the state, location, agency performance, taking action against
the low performer Team members & agencies.
Identifying & suggesting new agencies / DMAs for collection & evaluation
before empanelment of these new agencies.
Ensuring that the ACMs conduct periodic billing & processing of the payouts for
their agencies / DMAs as per the approved payout grids & maintaining the data
of various collection costs incurred across the states. Monitoring the liquidation
of eligible repo assets and ensuring that the team below collects payment for
approved for sale cases timely.
Monitoring the Periodic requirement of the receipt books/ HHTs, mobile
app codes / repo kits for the state. Monitoring the deposition of collection amount
by the agencies across the state & ensuring timely action against agencies for
non-adherence at ground level.
Recommending for initiation of appropriate legal actions in chronic default cases
in the state with co-ordination with the Area legal managers. Monitoring the daily
productivity MIS & shared with the higher management along with the analysis
for the states.
Managing the customer service escalations for collection related issues for the state
& ensuring amicable resolutions in the same.
Providing inputs on the geo limits, negative areas & negative profiles in the
various geographies in the states managed.
Escalation of sales related issues (registration, dealer service issues, etc.) for the
delinquent cases of the state with the RSMs /CBMs on a regular basis.
Experience Required :
10 to 19 Years
Vacancy :
2 - 4 Hires
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