Assistant Manager - Customer Support (data Networking) Job in Syntel Telecom

Assistant Manager - Customer Support (data Networking)

Syntel Telecom 4+ weeks ago

• Bengaluru, Bangalore Urban, Karnataka
• Not Disclosed
• Full-time
• Permanent

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Job Summary

Seeking candidate preferably from Data Networking background with technical expertise in Data Networking and Unified Communication. The candidate should be from engineering background with CCNA Certification.

Job Description:

• Online/ remote service & demo support to channel partners and end users
• Follow-up with partners for demo updates
• Implementation support to channel partners
• Impart training to partners and Services team at regular intervals
• Product Repair/RMA coordination with branch, channel partners & OEMs
• Escalating, coordinating and resolving channel partners issues with OEMs
• SPOC OEMs for the escalated partner related queries

Experience Required :

4 to 7 Years

Vacancy :

2 - 4 Hires

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