Customer Support Engineer Level 1 (onsite) Job in Symmetrix Computer Systems Pvt Ltd
Customer Support Engineer Level 1 (onsite)
Symmetrix Computer Systems Pvt Ltd
4+ weeks ago
- Chennai, Tamil Nadu
- Not Disclosed
- Full-time
- Permanent
Job Summary
- No of positions: 8
- Locations: Bangalore 3 positions / Chennai 3 positions / Pune 2 positions
- Benefits: PF, ESI, Bonus & Professional Tax will be deducted as per prevailing Govt Rules. This budget will be fixed by our client depending on the level of expertise
- Qualification: The minimum qualification should be Diploma / ITI in IT / IS
- Experience: Minimum 1 year in relevant domain
- Certifications: Should possess atleast one certification in Microsoft / Network /Server
- Skills:
- Should have good working knowledge on Desktop Hardware, Local Area network, Windows 8/10/ MS office installation & configuration of Email / Outlook
- Should have worked atleast 6 months handling hardware / LAN / Windows OS & MS Office installation & troubleshooting
- Should be able to communicate in English both verbal & written communication
- Job Description:
- Attend to user calls w.r.t. Desktop / Laptop/ Network related issues
- Install & configure any desktop / laptop
- Daily report & weekly report
- Follow the instructions of IT related tasks assigned by the Team leader & give periodic update on the status of the work
- Should be willing to work in 1st and 2nd shift
- Must possess 2 Wheeler Driving License
- Working days: 6 days a week and to follow the working days assigned by the customer
- Process for Selection:
- Telephonic interview by the Customer & Team Leader to assess the communication skills and basic technical knowledge
- Written test conducted at our office Should score atleast 25 out of 40
- Personal interview Technical & HR
Experience Required :
Minimum 1 Year
Vacancy :
2 - 4 Hires
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