Associate-cs Phone Job in Sutherland Global Services
Associate-cs Phone
Sutherland Global Services
4+ weeks ago
- Mumbai, Maharashtra
- Not Disclosed
- Full-time
- Permanent
Job Summary
Job Description:
Qualifications:
Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Customer Service Consultants in this role get to:
Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers.Respond to inquiries about products and services, processing payments, or performing general account maintenance.Up-selling customers to new products or services may be encouraged.
Qualifications:
Our most successful candidates will have:
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
- Prior customer service experience preferred
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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