Associate - Trans Processing Job in Sutherland Global Services

Associate - Trans Processing

Hyderabad, Telangana
Not Disclosed
Full-time
Permanent

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Job Summary Job Description:

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Customer Service Consultants in this role get to:

Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers.Respond to inquiries about products and services, processing payments, or performing general account maintenance.Up-selling customers to new products or services may be encouraged.

Qualifications:

Our most successful candidates will have:

High school diploma or GED
Demonstrated ability to perform at a high level, to support our high volume of inbound calls
Excellent verbal and written communication skills; proficient reading skills required
Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
Prior customer service experience preferred

Experience Required :

Fresher

Vacancy :

2 - 4 Hires