Presales Specialist Job in Surveysparrow Inc
Presales Specialist
- Cochin, Ernakulam, Kerala
- Not Disclosed
- Full-time
- Permanent
We are seeking a self-motivated product consultant with an obsession to deliver WOWs to join our
rapidly growing faced paced environment. As a product consultant (Presales), you will play a
fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You
will be our subject-matter expert helping customers understand and evaluate the SurveySparrow
platform. The Product Specialist will be responsible for supporting prospects by delivering compelling
solutions and articulating the benefits/value proposition of SurveySparrow. We are looking to hire a
consultant who will act as a technical advisor and develop strong relationships with customers, account
managers, and cross-functional teams proactively.
Responsibilities:
Collaborate with sales teams to qualify and understand prospect s use-case using a consultative approach and ensure successful closure of the sales process with your flair and panache
Highlight SurveySparrow s value by preparing and delivering product capacities through
presentations, product demonstrations, POCs, and responding to RFP documents.
Work independently with prospects/customer s technical teams on implementing a complete solution, based on a series of business and technical reviews.
Coordinate and create technical solution documents for existing and new product features.
Liaising with Product Managers and cross-functional teams to provide customer feedback, feature requests to develop future strategies to refine and enhance the product.
Transfer technical and product knowledge to new hires and peers.
Stay up-to-date on relevant market trends and competitor landscapes.
Requirement:
1-4 years as a technical product consultant or equivalent experience in a customer facing role with a SaaS company.
Be a storyteller, who's comfortable presenting a company and product to anyone in any setting.
A self-learner who can pick up skills with minimum support and have a curiosity about learning new concepts.
Flexibility in working in different shifts/regions including the night shift is mandatory.
High proficiency in English with excellent written and oral skills is a must.
Minimum 1 Year
2 - 4 Hires