Customer Support Job in Sundaram Finance Limited

Customer Support

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Job Summary Roles and Responsibilities:
Ensuring all pre-disbursement documentation process is completed.
Follow up and collect all pending invoices, RCs, Insurance renewals and monitoring the status of these documents.
Handling customer call, dealer calls, DMA/DSA calls, marketing staff calls and support in marketing activities.
Assist and coordinate with HO- Area follow up, Branch to Branch, Branch to RO on interaction and communication
Assist in maintaining all necessary documents in line with the requirements for internal audit and statutory compliance.
Maintain good relationship with depositor of the applicable branches.
Assist in the administration work of the branch

Skills Required :
Roles and Responsibilities:
Ensuring all pre-disbursement documentation process is completed.
Follow up and collect all pending invoices, RCs, Insurance renewals and monitoring the status of these documents.
Handling customer call, dealer calls, DMA/DSA calls, marketing staff calls and support in marketing activities.
Assist and coordinate with HO- Area follow up, Branch to Branch, Branch to RO on interaction and communication
Assist in maintaining all necessary documents in line with the requirements for internal audit and statutory compliance.
Maintain good relationship with depositor of the applicable branches.
Assist in the administration work of the branch

Qualification :
B.Com
Experience Required :

Minimum 30 Years

Vacancy :

2 - 4 Hires

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