Associate Director Of Information Technology Job in Streamline Healthcare Solutions

Job Overview:

Reporting to the Director of IT & Security, the Associate Director of Information Technology is responsible for leading Streamline s offshore Information Technology department, implementing IT strategic and tactical initiatives in coordination with the Director of IT & Security, and ensuring security policies are current and followed. The IT department is responsible for 24/7 operations of Streamline hosted customers in MS Azure, support for self-hosted customers and IT infrastructure and services to Streamline staff and contractors.

Job Responsibilities:

Coordinate with the Director of IT & Security to:

• Provide leadership, vision, and management to the offshore IT department.
• Analyze business requirements, design and implement IT strategies and infrastructure such that there is alignment with Organization standards
• Oversee the operation of server systems deployed in offshore office
• Communicate within offshore IT team and across departments as needed
• Assess the need for new equipment and software in offshore office
• Ensure the maintenance of existing IT infrastructure in offshore office
• Build and maintain relationships with outside vendors
• Ensure reported issues from offshore teams are getting resolved in a timely manner
• Lead offshore deployment team to deploy designated customer environments using Azure DevOps and related Azure tools
• Ensure SLA for designated Streamline hosted customers.
• Develop and review budgets and forecasts for the IT department and ensure they align to the goals of the business.
• Develop department standards, policies and procedures, as well as determining level of effort and prioritization for the department to appropriately align to the goals of the company
• Maintain and increase efficiency of operations through the reduction of outages, the implementation of more effective controls, and the timely resolution of outstanding technology issues
• Act as a project manager in enterprise-wide technology and security projects. Plan the analysis, evaluation, testing, implementation, integration, and migration strategy for deployment. Define and implement complicated technical solutions that satisfy business requirements and are in line with corporate, project, and budgetary objectives.
• Execute Streamline s Information Security vision, strategy and tactical roadmap aligned with information security best practices and common data security controls in frameworks such as FISMA, HIPAA, and NIST 800-53
• Implement information security policies, procedures, and architecture aimed at preventing cyber intrusions and attacks, protecting sensitive ePHI, and responding to security incidents affecting enterprise information assets

• Ensure key performance indicators (KPIs) are met and threats/vulnerabilities are mitigated. This includes Security Incident and Event Management as well as daily threat analysis
• Assess and resolve technical problems that may involve complex integration of technologies across multiple software and hardware platforms
• Educate, promote and influence advanced technology solutions and best practices with other departments, company leaders and IT staff
• Update and maintain disaster recovery and business continuity plans

• Complete special projects and other assignments as necessary

Job Requirements:

• Bachelor's degree from four-year college or university in Management Information Systems, Computer Science, Engineering; or equivalent combination of education and experience.
• Eight (8) years prior experience in IT or NOC operations.
• Five (5) years' experience successfully managing and developing project teams
• Five (5) years' experience in progressive management position and leadership role
• Healthcare IT experience, including with HIPAA/HITECH compliance requirements, preferred
• Demonstrated track record with re-engineering / process improvement
• Ability to develop and maintain highly effective relationships, internally and externally
• Positive "can do" attitude with focus on the success of the team over individual accomplishments
• Excellent interpersonal, planning, organizational, prioritization, presentation, analytical, problem solving, oral and written communication skills
• Comfortable with change management specific to initiating, shaping and managing change.
• Ability to perform competently in high-pressure, high-stress situations
• Ability to be on call or assure critical incident response 24x7x365
• Position based out of Streamline s Bangalore office