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BriefCase

Csm-customer Support Management Job in Stemford India Pvt. Ltd.

Csm-customer Support Management

Stemford India Pvt. Ltd. 4 weeks ago
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Job Summary Customer Support Management Location: Gurgaon Working Days: Monday to Friday (5 days) Days Off: Saturday and Sunday Language Proficiency: English and Hindi Job Responsibilities: Prepare Quotations: Accurately draft and deliver quotations to customers. Inquiry Handling: Manage and respond to customer inquiries effectively. Order Processing: Promptly process orders with attention to detail. Product Delivery Communication: Handle inquiries and confirmations regarding deliveries. Customer Support Management: Ensure customer satisfaction by addressing their needs. Sales Coordination: Collaborate with the sales team to meet customer requirements. MS Office and Computer Use: Utilize MS Office tools efficiently for tasks. Email Management: Professionally manage email communication. Expected Skills: Customer Query Handling: Ability to resolve customer issues effectively. Typing Skills: High proficiency in typing with accuracy. Communication Skills: Strong verbal and written skills for smooth interaction with customers and internal teams. Qualifications: Education: Graduation Experience: 1 2 years of relevant experience Technical Skills: Proficiency in MS Office and general computer applications Perks and Benefits: Medical Insurance: Coverage of up to 5 Lakhs per annum for the employee, spouse, and kids. Leave Encashment: Option to encash unused leaves.
Qualification :
Any Graduate
Experience Required :

1 to 2 Year

Vacancy :

2 - 4 Hires

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