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BriefCase

It Project Coordinator Job in Stefanini It Solutions

It Project Coordinator

Stefanini It Solutions 4+ weeks ago
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Job Summary Job Description Job ID#:

46797

Job Category:

Infrastructure Specialist

Position Type:

Contract


Details:

  • Liaise with vendors on IT support issues.
  • Liaise with Nike Regional IT for support & Information gathering.
  • Follow-up with Vendor
  • Help users in setting up the meeting room for video conferencing and support meeting room"s facilities like projector, network and etc.
  • Help users in liaising with Corporate Helpdesk and articulating the IT issues to the helpdesk. Eg. Help them in navigating the Servicenow and send requests to Helpdesk.
  • Minor help with the user machines, if required.
  • Asset Management (make sure all the IT equipment are documented, tagged)
  • Spare Pool management (make sure the loaned laptops/projectors are recorded and managed)
  • Door access management. Liaise with Vendor and Admin.
  • Data backup (insert tape and do the backup and help to restore if necessary)
  • Local Support for IT infrastructure at the premise.
  • Outage Management (onsite to perform system shutdown)
  • Trade-show/Event Support in the office.
  • Weekly activity report submission

Job Requirements Details:

The contractor will provide the following Deliverables under this Work Order:

The resource arranged will fulfill the criteria as below:

  • Good Communication Skill.
  • Good working ethnic and adhere to in house rules of Client office.
  • One (1) year or more experience in IT Support.
  • General Knowledge in backup, server and networking.
  • Able to work in a team manner with Nike Internal IT.
  • Able to build rapport with users.
  • Able to engage escalation to 3rd party vendor/Contractor.
Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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