Hiring Female Cluster Manager Job in Stanza Living

Hiring Female Cluster Manager For Delhi !

Work Location: Delhi

Designation: Cluster Manager

Joining: Immediate

Job Description:

• Cluster Manager will be responsible for the smooth functioning of all services that define customer experience at the residences.
• Responsible for delivery & audits of services including food, housekeeping, security, laundry, transportation, internet, with respect to timeliness, quality, quantity, staff management and compliance
• Budget management; Own the P&L for all residences in the cluster and drive overall profitability by keeping a strong control over costs
• Customer satisfaction and complaint management; Own NPS scores for the cluster and run projects to drive customer experience.
• Vendor Management
• Rent collection
• Implement new tools created by the Technology team and drive usage.
• Implement pilots in the cluster

Required Candidate profile

• Should be from the QSR / Retail background.
• Should have managed multiple outlets.
• Should be ready to travel within the city.

Interested candidates can share the resumes at sidharth.bansal@stanzaliving.com