Senior Software Engineer (sre - Product Support Devops) Job in Soroco

The Company

We are a young, fast-growing AI company shaking up how work gets done across the enterprise. Every day, we help clients identify opportunities for automation, and then use a variety of AI and advanced automation techniques to rapidly model manual work in the form of code. Our impact has already been felt across some of the most reputable Fortune 500 companies, who are consequently seeing major gains in efficiency, client satisfaction, and overall savings. Its an exciting experience to watch companies transform themselves rapidly with Soroco!

Based across US, UK, and India, our team includes several PhDs and graduates from top-notch universities such as MIT, Harvard, Carnegie Mellon, Dartmouth, and top rankers/medalists from the IITs and NITs. The senior leadership includes a former founder of a VC/hedge fund, a computer scientist from Harvard, and a former founder of a successful digital media firm. Our team has collectively published more than 100 papers in international journals and conferences and been granted over 20 patents. Our board members include some of the most well-known entrepreneurs across the globe, and our early clients include some of the most innovative Fortune 100 companies.

The Role

A Senior Software Engineer (SSE) in the SRE team will own multiple Product deployments and will support the implementation team to drive the client delivery. A SSE will mentor and guide a team of highly talented engineers.

Responsibilities include (but are not limited to):

• Maintenance and support of multiple Product deployments running in different client environments. Automation of all installations, configurations and trouble shooting
• Developing an automated monitoring architecture and implementing monitoring agents, dashboards, escalations, alerts, etc.
• Work closely with product/project teams to ensure that product implementations are stable. Participate in stakeholder management
• Drive ongoing improvements and efficiencies in technology and operational practices to make our distributed systems/products more reliable
• Engage in capacity planning, software performance analysis, and system tuning
• Mentor and guide SRE engineers on best practices of support

The Candidate

An ideal SSE is a self-driven individual who can manage multiple deployments and is willing to provide the highest level of professional service.

Key Requirements and Qualifications:

• B.E. / B.Tech degree in one of the following departments (i) Computer Science, (ii) Information Sciences, (iii) Electrical Engineering, (iv) Electronics or equivalent
• 4 - 6 years of coding/scripting experiencein any programming language like Python, Ruby, Pearl, Bash, etc.
• Exposure to large-scale systems and systems architecture, and experience in maintaining product deployments or maintaining product implementations (ex. Maintaining Oracle Financials, SAP)
• Understanding of Unix/Linux systems, RDBMS and networking concepts
• Experience in popular DevOps tools like Docker, Jenkins, Ansible, Containers, CI/CD pipelines, etc. Proven record of debugging application, infra, Linux and network logs

Bonus Skills:

• Experience in AWS/Azure environments and deployment in Cloud
• Knowledge of PKI, SMTP, Web servers Nginx/Apache, Python web-frameworks