Dynamics 365 Crm Job in Soluzione It Services Pvt. Ltd.

CRM Consultant is effective in determining practical solutions for both business and technical processes. The individual has a proven track record of delivering high quality projects that result in high customer satisfaction. The individual works closely with resources at all levels. A successful consultant in this position is able to demonstrate strong relationships with internal clients in gathering business requirements, assessing business needs, and providing creative and effective solutions that conform to emerging technology standards. The consultant is detail oriented, able to multi-task, extremely organized, and is able to prioritize multiple demands in a very fast paced environment.

• Lead and manage small to medium projects independently
• Participate in planning and design sessions with customers.
• Work with Business groups to gather and document business needs and processes.
• Advises customers on best practices for CRM processes, user interface and architecture.
• Creates the functional and technical specifications documentation for the project.
• Configure and customize the CRM system based on design specifications.
• Develop test plans and scripts.