Salesforce Marketing Cloud Project Manager Job in Social Beat Digital Marketing Llp

Salesforce Marketing Cloud Project Manager

Social Beat Digital Marketing Llp 4+ weeks ago

Gurgaon, Haryana
Not Disclosed
Full-time
Permanent

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Job Summary

Own the project roll-out / deployment / implementation and integration
Manage and allocate tasks using requirement management tools such as JIRA. Manage documentation on Confluence.
Need to manage team size of 6-8 members
Need to own project coordination within the SalesForce Marketing Cloud team as well with peripheral applications which have dependencies on SFMC implementation
Should be able to identify all the integration interfaces within the project
Should have working knowledge in SFMC inbound and outbound integration
Should be able to identify and communicate with the key resources of different interfacing technologies and establish Roles & Responsibilities clearly for deployment
Should be able to identify from regular status check of the project, and escalate any identified impediments for roll out to relevant stakeholders
Should be able to prepare and maintain deployment tracker
Need to know how to use Release Management tools
Clear functional understanding in Digital Marketing domain for various channels
Manage external stakeholders and communication with Salesforce AE s and Client stakeholders
Manage and coordinate cross functional resources to deliver against the Statement of Work (SOW)
Play a key role in managing the client relationship. Work closely with the client daily to ensure project progress and maintain constant open communication.
Review and analyze project scope and manage client expectations.
Prepare project schedule and client-facing/internal status reports, as required by the client and as defined by Ops Team.
Identify risks/issues and escalate to the necessary and appropriate team members and stakeholders.
Track and review individual and project team utilization and revise forecasted hours throughout the duration of the project.
Track and review project budget vs. actual project costs, including revenue responsibility across all projects.
Travel as required to build/maintain client satisfaction