Manager Customer Support Operations Job in Smart Moves Consultants
Manager Customer Support Operations
Smart Moves Consultants
4+ weeks ago
- Navi Mumbai, Thane, Maharashtra
- Not Disclosed
- Full-time
Job Summary
- Handling Nomination Sea/Air shipments. including USA.
- Resolving critical issues with the customers/overseas agents
- Checking Export & Imports Freight with shipping lines & overseas agents.
- Providing Freight rates to clients & agents and customs clearance cost.
- Booking the containers in INNTRA or on the website of Main Liner.
- Filing Shipping Instruction in INNTRA or on the website of Main Liner.
- Co-ordinating with Importer s, Exporter s, S/Line, Transporter s, Operations Staff.
- Answering the queries of the customers and updating them the status of their shipment.
- Making bills as per quotation and sending them clients
- Releasing the B/L and handover the same to clients.
Experience Required :
Minimum 4 Years
Vacancy :
2 - 4 Hires
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