Localisation Team Leader - Operations Job in Signant Health

As part of our team, your Key Accountabilities: Provide leadership in problem solving, defining the solution through to implementation Acts as point of escalation for delivery for resolution of issues and conflicts within the team Responsible for personal development of team members and performance management activities and 1:1s Creates an environment with good morale and a strong work ethic, minimizing staff turnover Ensures adherence and compliance to the company s Quality Management System by the Localisation Team members Responsible for successful delivery of all Localisation activities across different products, ensure timelines are met to the required level of quality Support the hiring of new staff for the delivery team, ensuring staff are trained and onboarded effectively, assign mentors as required. Assume ownership of internal initiatives and apply original thinking and creativity towards innovation to drive change and implementation. You ll need to bring:- Bachelor's Degree in Life Sciences, Business, IT or other relevant experience Must be office-based With at least 3 year work experience Experience managing teams in a project based environment is preferred, including recruitment and personnel management activities Should understand the software life cycle and the specification and configuration of software products Proven project execution track record with a strong attention to detail Must be able to direct activities of a team, ensuring customer satisfaction and maximizing company s revenues Must have solid MS Office Suite experience Word, Excel, PowerPoint Understanding and experience in the pharmaceutical industry and clinical trial process, including regulatory requirements We d be thrilled to hear that you also have: At least 2-year office experience within an operations environment would be an advantage What you ll need to succeed with us? Must have excellent analytical skills with proven ability to comprehend business requirements. Demonstrated ability to meet deadlines and multi-task in a fast-paced work environment. Demonstrate extreme attention to detail and organization in all aspects of work. Must have excellent communication skills, including the ability to effectively document procedures, processes and results. Practical experience with modern test, defect and requirement management tools. Must be a team-oriented person with a can do attitude. Decision Making and Influence: Create an environment with good morale and a strong work ethic, minimizing staff turnover and winning/retaining clients Ensures adherence and compliance to the company s Quality Management System by the Localisation Team members Contribute to the strategy and support the implementation for process development and improvements Support Associate Director/Director Localisation in strategic planning and direction Flexibility to assume other duties as requested