Technical Support Engineer Job in Seeroo It Solutions Pvt. Ltd.
Technical Support Engineer
Seeroo It Solutions Pvt. Ltd.
4+ weeks ago
- Cochin, Ernakulam, Kerala
- Not Disclosed
- Full-time
- Permanent
Job Summary
No of Positions : 3 Experience : 1-2 Years experience in Dotnet/SQL
- Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems
- Actively update, maintain and monitor all aspects of computer networks
- Install and configure computer systems and applications within the company
- Respond to customer inquiries and assist in troubleshooting and resolving challenges
- Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved
- Assist management in creating training materials pertaining to computer troubleshooting and usage
- Act as the initial point of contact for all computer and system related concerns from clients or other employees
- Organize and file documentation pertaining to warranties and instructional guides for computer hardware
Experience Required :
1 to 2 Year
Vacancy :
2 - 4 Hires
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