Technical Support Executive(linux/windows/web Hosting) Job in Sarps Technolog!es Llc
Technical Support Executive(linux/windows/web Hosting)
Sarps Technolog!es Llc
4+ weeks ago
- Nashik, Nashik Division, Maharashtra
- Not Disclosed
- Full-time
Job Summary
- Working with customers to identify software problems and advising on the solution.
- Logging and keeping record of customer/employee queries.
- Ability to give software Demo to customers.
- Updating self help manual so customers/employees can try to fix problems themselves.
- An in depth understanding of the software customers are using.
- An ability to assess each customer or employees IT knowledge levels.
- Logical thinker & Ability to deal with difficult callers.
- Good communication skills.
- Good analytical and problem solving skills
- Comfortable to work in US shift.
Experience Required :
Minimum 1 Year
Vacancy :
2 - 4 Hires
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