Support Engineer - Java/j2ee/html Job in Sap

Requisition ID: 251987
Work Area: Software-Design and Development
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because its the best-run businesses that make the world run better and improve peoples lives.

Expectation & Task

With 6 locations across the world, SAP Product Support has a high performing team of Support Engineers, whose mission is to provide Best in class support experience for our customers By providing end-to end support and services for all SAP cloud solutions, SAP Cloud Support contributes significantly to the success of Cloud Strategy of SAP. Our candidates should have:

• Worked in Implementation, Consulting, Support or Key-User roles in any business application.
• Experience in Successfactors BizX Suite including Talent & Compensation Management, Employee Central, Recruiting & Onboarding, technology platform, SuccessFactors Learning Management System SuccessFactors Workforce Planning & Analytics preferred.
• Good understanding of standard business processes & scenarios and ability to understand customers business process with the capability to use that knowledge to anticipate best mode of resolution.
• Ability to work with high sense of urgency and prove willingness to commit the additional time and effort on high impact issues.
• Strong customer focus and high attention to detail in identifying root-cause.

Education & Competency

• B.tech/ BE/M.tech/ME/BCA/BSc
• 3-6 years of work experience in supporting SuccessFactors Solutions or equivalent products in HRIS & Learning domain.
• Working knowledge of XML, Java, J2EE, HTML, CSS, Javascript, Unix/Windows, JVM, Web application servers, CRM and Service Management ticketing systems.
• Very good understanding of RDBMS database concepts, SQL and familiarity with operating system, networking concepts, standard PC packages.
• Outstanding task-management and collaborative capabilities.
• Strong analytical skills, problem resolution, reporting skills along with ability to apply conceptual thinking coupled with exellent communication skills, follow-up and documentation; including online communication.
• Should be a strong team player with the ability to work across a highly matrixed organization.

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations: