Tech Support/customer Support Job in Salvus App Solutions
Tech Support/customer Support
Salvus App Solutions
4+ weeks ago
- Jabalpur, Madhya Pradesh
- Not Disclosed
- Full-time
Job Summary
- Diagnose and troubleshoot technical issues, including account setup and network configuration
- Ask customers targeted questions to quickly understand the root of the problem
- Track computer system issues through to resolution, within agreed time limits
- Talk clients through a series of actions, either via phone, email or chat, until they ve solved a technical issue
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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