Tech Support/customer Support Job in Salvus App Solutions

Tech Support/customer Support

Salvus App Solutions 4+ weeks ago

• Jabalpur, Madhya Pradesh
• Not Disclosed
• Full-time
• Permanent

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Job Summary

• Diagnose and troubleshoot technical issues, including account setup and network configuration
• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Talk clients through a series of actions, either via phone, email or chat, until they ve solved a technical issue
• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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• Tech Support/customer Support

  Salvus App Solutions

  • Jabalpur, Madhya Pradesh

  4+ weeks ago
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