Senior, Account Se - Gurgaon Job in Salesforce
Job Summary
Job Description: We have an outstanding opportunity for an experienced Solutions Engineer to work with our prominent healthcare, real estate, and education customers in Gurgaon, India. In this role, you will play a key part in crafting customer engagement roadmaps and demonstrating the capabilities of Salesforce applications and platform. The ideal candidate will have a proven track record of driving business outcomes through technology solutions, especially in enterprise software and services organizations. You will engage at the C-level with both business and technology teams to align solutions with business goals. Specific Responsibilities: Thought Leadership: Drive customer success by leading discussions on how large enterprise organizations can leverage digital transformation using Salesforce solutions. Discovery and Workshops: Identify business challenges by conducting targeted discovery sessions and workshops, uncovering key issues and providing solutions. Innovation: Build creative, out-of-the-box solutions to meet customer needs and business objectives. Solution Design and Presentation: Engage with business users to develop and present solution demonstrations, prototypes, and tailored roadmaps. Roadmap Development: Create clear, actionable roadmaps that guide customers from their current state to the desired future state. Executive Communication: Present and articulate business value to managers and executives, providing a strong business justification for proposed solutions. RFP/RFI Responses: Develop functional and technical responses to RFPs and RFIs, aligning proposals with customer needs. Team Collaboration: Work closely with team members, sharing knowledge, learning, and contributing to collective success. Integration Knowledge: Demonstrate conceptual understanding of how to integrate cloud applications with existing business applications and technologies. Multitasking: Lead multiple customer engagements concurrently, ensuring successful project outcomes. Self-Motivated: Take initiative, work independently, and demonstrate flexibility to meet customer and business needs. Required Skills: Education: Degree or equivalent relevant experience (evaluated based on core proficiencies, such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.). Experience: 5+ years of confirmed experience in the IT industry, specifically in pre-sales or implementation of customer engagement solutions (CRM or high-value business solutions). Pre-Sales Expertise: Strong focus and experience in pre-sales or implementation, demonstrating expertise in customer engagement solutions and driving business use cases. Solution Selling: Experience in sophisticated solution selling to commercial customers, with the ability to understand customer journeys and build business cases for return on investment. Cloud Computing Expertise: Broad understanding of Cloud Computing and ability to articulate benefits of Sales Force Automation (SFA), Service & Support, Marketing, and Mobile solutions. Communication Skills: Strong verbal and written communication skills, focusing on needs analysis, positioning, business justification, and closing techniques. Presentation and Demonstration Skills: Outstanding ability to deliver compelling presentations and demonstrations, clearly articulating business value and aligning solutions to customer needs.
Qualification : Degree or equivalent relevant experience required. Experience will be evaluated
Qualification : Degree or equivalent relevant experience required. Experience will be evaluated
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