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BriefCase

Salesforce Service Cloud Specialist Job in Sage It

Salesforce Service Cloud Specialist

Sage It 4+ weeks ago
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Job Summary Job Description

  • Certified Salesforce Service Cloud Consultant
  • Experience with Service Cloud, Knowledge, Live Agent, Chatter, Force.com Sites, and understanding web services API

  • Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals
  • Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
  • Communicate with project managers, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
  • Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully
  • Interact directly with clients, managers and end users as necessary to analyse project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal Salesforce instances
  • Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow
  • Collaborate with various internal departments, including marketing, product development and operations, to ensure Salesforce environment supports internal needs relating to functionality and performance
Experience Required :

4 to 8 Years

Vacancy :

2 - 4 Hires

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