Salesforce Service Cloud Specialist Job in Sage It

Salesforce Service Cloud Specialist

Sage It 4+ weeks ago

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Job Summary Job Description

Certified Salesforce Service Cloud Consultant
Experience with Service Cloud, Knowledge, Live Agent, Chatter, Force.com Sites, and understanding web services API

Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals
Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
Communicate with project managers, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully
Interact directly with clients, managers and end users as necessary to analyse project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal Salesforce instances
Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow
Collaborate with various internal departments, including marketing, product development and operations, to ensure Salesforce environment supports internal needs relating to functionality and performance

Experience Required :

4 to 8 Years

Vacancy :

2 - 4 Hires

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