Process Manager Job in Sage It

Process Manager

Sage It 4+ weeks ago

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Job Summary

Must-Have

Monitoring dashboard & Triggering bridge in case of outage
Ensure right stakeholder is in call, make a note in the call
Strong understanding of basic operational best practices such as monitoring, alerting, deployment and change policies
Confidence to drive and manage large conference calls and Experience dealing with customers during issue resolution and operating under pressure
Excellent communication skill to drive routine communication of status to senior management and customer
ITIL Certifications
Strong understanding of CM, PM & AM process.