Technical Lead - Networking(dev Ops) Job in Rm Education Solutions India Pvt Ltd

Key Responsibilities

• Identify requirements, design documents, and implement technical solutions for scalable and resilient network architecture
• Responsible for managing day to day support activities in the form of incident and service requests
• L2/L3 support for incidents/tickets raised & liaise with multiple SME teams and Customer management teams as required
• Plan, schedule, and implement network maintenance activities which include software upgrades, hardware replacement and network infrastructure changes
• Manage escalations from other customer facing teams & isolate the issues with proper Troubleshooting steps
• Root cause analysis & Incident report to Management teams and Stakeholders after a Major incident
• Work with Service Providers, Hardware vendors to determine causes of device failure/issues
• Communicate effectively with internal and external audiences with varying levels of technical expertise
• Work on improvement/maintenance projects
• Handle outages, incident/problem management

Minimum Qualification and Experience

• At least7 - 10 years of experience in a Networking environment. JNCIP/CCNP certification and expertise in Networking needed

Mandatory Skills

• Familiar with Solution Designing, Planning, Installation & Implementation of Networking/Security platforms.
• In-depth technical knowledge and practical experience in routing protocols (BGP, OSPF..), MPLS, L2TP, QoS, peering and transit.
• Expertise in network architecture and capacity planning
• Knowledge of routing protocols and network security design and implementation
• Deep experience in Routing, Switching & Firewall Technologies
• Expertise in troubleshooting of Cisco/Juniper Routers & Switches
• Strong experience in performing device upgrades, configuration changes, tuning, analysis, and troubleshooting on networking devices
• Hands on experience in Firewalls Cisco/Juniper/Fortigate devices
• Proven ability to handle multi-vendor, multi-domain platforms

Desired Skills

• Hands on Experience in Linux based systems will be an added advantage
• Familiar with Icinga, Grafana, or any other monitoring tools
• Virtualization knowledge & experience in Install / Upgrade Esx platform
• Knowledge in Python, Ansible etc

Competency Requirement

• Excellent communication and inter-personal skills.
• Exposure to quality systems (ISO / CMMI).
• Understanding on ITIL process or similar methodologies
• Proven crisis management, prioritization and organizing skills
• Should be a quick learner with an eye for detail.
• Drive for results within deadlines.
• Demonstrate a high degree of self-motivation and tenacity to get the job done