Senior Voice Technical Resource Job in Rexon Products & Business Services Llp

Job Description

Overall Responsibilities

• To manage the Wintel, Linux, VMWARE, Storage, O365 Messaging and Collaboration environment
• To manage Public cloud infra Azure, AWS
• To oversee (which include upgrade/migration) all existing systems as needed
• To ensure secure, reliable and stable operation of the systems
• To oversee backup and recovery strategy for all critical system
• To oversee and manage proper storage allocation and management of overall storage unit
• Work closely with counterpart, Network team, operations team for daily maintenance and support
• To notify management about potential problems associated with the system health
• To participate DR exercise within the Hexaware.
• To Manage Windows Volume licensing, VMware licensing
• To Manage Yearly CAPEX / OPEX Budget for Windows, Cloud infra
• To Manage Yearly AMC server hardware and license renewals
• To Manage team of 10 members Wintel, VMware, Storage infra

Management Reporting

• To provide statistic on the systems performance i.e. system load, response time and available disk space
• To provide RCA for the critical incidents happening around owned infra space.
• To provide update to higher management on new or upgrade activity
• To notify management about potential problems associated with the systems

Compliance

• To ensure security procedures and audit requirements at adhered to at all times
• To ensure all the critical systems are patched with latest security patches
• To ensure all the end user and critical systems has AV up to date always
• To ensure closing VA / PT on all the critical systems on time
• To take part in all the internal, customer audit with respect to Wintel, Cloud infra
• To maintain a clean desk

Team/group responsibilities:-

• Establish and maintain effective and strong working relationships within Wintel, Cloud team
• Provide technical leadership to the Wintel, Cloud team by assisting junior administrators and sharing knowledge and research of tools/techniques.

Qualification / Experience:-

• Recognized Degree in Computer Science, IT or equivalent At least 14 years of hands-on experience in Wintel-based System Administration
• Knowledge in system administration including capacity planning and performance tuning
• Competency in Windows, VMWARE, Storage, Azure and AWS technical skills
• Exposure to server virtualization technology
• Certification in Wintel-based system administration preferred
• ITIL, PMP Certification is added advantage

Education

UG: Any Graduate Any Specialization

Doctorate: Doctorate Not Required