Telecaller / Executive- Call Centre Job in Religiate Interactive Brand Consulting Pvt Ltd
Telecaller / Executive- Call Centre
- Hyderabad, Telangana
- Not Disclosed
- Full-time
- Permanent
Keywords:
Telecaller, Call Centre, Help Desk, Front Desk.Keyskills:
Telecalling.
Religiate. We are a brand consulting company with a Digital DNA. Get an opportunity to be part of our Inbound and Outbound Call Centre.
Job Description
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The Key responsibility will be to handle lead validation and handle email marketing using pre-defined templates. The successful candidate will be able to accept ownership for effectively keeping customer satisfaction at the core of every decision and behavior.
Key Responsibilities:
Manage large amounts of inbound and outbound calls in a timely manner.Follow communication scripts when handling different topics.
Handle Telephone Calls. And handle Lead Validation and sending the Lead to the concerned executive in the CRM and Whatsapp.
Sending the I level Intro Mail to the Callers as per the pre-defined template.
Keep records of all conversations in our call center database in a comprehensible way.
Meet personal/team qualitative and quantitative targets.
Requirements
Previous experience in a customer support role.Track record of over-achieving quota.
Strong phone and verbal communication skills along with active listening.
Familiarity with CRM systems and practices.
Customer focus and adaptability to different personality types.
Ability to multi-task, set priorities and manage time effectively.
Knowledge of English, Telugu and Hindi.
Qualifications:
Any Graduate
Experience:
1-3 years experience in Inbound and Outbound Tele calling.Perk: Inbound Marketing Training and Certification
We are partnering with Hubspot - the World Leader in Inbound Marketing. As a team member, you can get Hubspot Certified.
Additional Perks:
Provident Fund on successful completion of Probation
Medical / ESI facilities
Work at Hyderabad-India
You can work full time from our Headquarters at Hyderabad.
Or
Work from home
You can work from home using our Digital Office Platform. You need a High Speed Internet Connection, Data Card, Smartphone and Laptop/Computer.
Minimum 30 Years
2 - 4 Hires
