Head Of Retail Stores Job in Reboot

PRIMARY RESPONSIBILITIES: Responsible to create an enjoyable customer experience which exceeds customarystandards and service levels across Tier2-Tier7 cities Identify and implement improved service practices and procedures Identify and maintain rolling stock, to ensure offers are always fresh and appealing Identify brand standards across stores Maintain accurate client data-base information via franchisees Implement cyclical displays to support all in-house promotions and events Liaising with Marketing and Sales to initiate and implement promotions and eventswithin the store. Liaise with Marketing & Sales to create promotional offers Liaise with Marketing & Sales for promotional requirements Assist with the development of annual In-house promotion calendar within the retailformat Assist with the development of marketing collateral to support in-house promotions Maintain an overall 99% client satisfaction rating for all franchisee Provides a superior level of quality service skills by successfully managing multipletasks, providing resolution to complex issues, and advising Executive management ifnecessary.