Team Lead Social Ads Job in Reachlocal Services Pvt. Ltd.

Job Description :

The candidate must be flexible and able to multitask across a variety of job duties

• Oversee and manage the assigned team of Social Ads Analysts and drive campaign traffic and revenues
• Measure, report and optimize performance of all running campaigns and assess against KPIs set
• Ensure team completes all task assigned by respective account managers and meets the SLA defined
• Ensure team meets its annual objectives
• Coaching and development of team members
• Manage career roadmap for team members
• Complete audits for the team assigned as per sample size agreed with the reporting manager
• Resource planning to ensure capacity is maintained at optimum level
• Publish Weekly / Monthly Dashboard on SLAs / KPIs achieved
• Work closely with Quality & Training teams to drive continuous improvement initiatives
• Participate and contribute in calls with International teams, operational team meets & training sessions
• Look for areas of opportunity / gaps in process to improve efficiencies
• Work overtime when needed to meet critical deadlines
• Complete adhoc tasks and projects as needed
• Work closely with the recruiting team and conduct interviews