Associate Director - Domestic Payments Job in Razorpay
Associate Director - Domestic Payments
Razorpay
3 weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Job Summary
Qualification : Overall 8-12 years of relevant experience in Key Account Management/Sales in B2B space.
The Role:
To sustain and nurture solid relationships with key clients that generate the most income for Razorpay.
Roles and Responsibilities:
- You will be primarily responsible for managing the existing products wallet share and net revenue within the portfolio, and also developing and closing new business prospects within the portfolio.
- Develop product expertise to ensure smooth sales.
- Drive the development of the sales pipeline within the overall portfolio aggressively through prospecting and doing sales pitches.
- Be the customer's voice, clearly communicating requirements and feedback to other departments such as banking, product development and account management.
- Cross Selling and Up-selling to the client base and growing the account to achieve the portfolio quota.
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Attending meetings with clients inside and outside their offices to build better relationships with them.
- Achieving client relationship targets and KPI s as set by the team lead.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
- Escalating and resolving areas of concern as raised by clients.
- Updating the CRM for any change with regard to a client.
Mandatory Qualifications:
- Overall 8-12 years of relevant experience in Key Account Management/Sales in B2B space.
- Team handling experience
- Strong leadership and management skills
- Knowledge of best customer service practices.
- Strong interpersonal skills and an ability to build rapport with customers.
- Go-getter attitude.
Qualification : Overall 8-12 years of relevant experience in Key Account Management/Sales in B2B space.
Experience Required :
8 to 12 Years
Vacancy :
2 - 4 Hires
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