Russian Translator Job in Rarr Technologies

Russian Translator

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Job Summary

Job Description : Russian language (Bi-Lingual C2 Level Proficiency) expert Native Russian language expert who can read, write and speak Russian and English languages (C2 Level proficiency) fluently. Translate Russian texts into English and vice versa., Interact with End users and understand the issue and explain the same to SAP Consultant. Should have worked in any one of the IT support environments/engagements/projects Acknowledge the incidents within specified SLA`s in 24*7 operations. Basic knowledge of IT support ticketing tools like Service now, Solution Manager etc.,. Customer facing experience and able to communicate and handle Customer calls in Russian and English. Regular Communications with customers on the progress of their tickets. End to end ownership of the resolution and communication for customers tickets. Ability to multi-Task and priorities workload Ability to adapt to continuously changing procedures and environment Good Team Player with strong interpersonal skills. Understanding of Microsoft office products (Excel , word, Outlook). Should be able to work from Monday To Friday on Rotational basis in EMEA time zones & shifts along with weekends. Providing incident support on Customer tickets and work with Support teams for Faster resolution of the incident. Working closely with SAP team to resolve the incident timely. Willingness to learn new technologies. Advanced knowledge of any one of the SAP modules is preferred Knowledge of IT Support ( Annual Maintenance Service ) ticketing life cycle is preferred Russian language (Bi-Lingual C2 Level Proficiency) expert Native Russian language expert who can read, write and speak Russian and English languages (C2 Level proficiency) fluently. Translate Russian texts into English and vice versa., Interact with End users and understand the issue and explain the same to SAP Consultant. Should have worked in any one of the IT support environments/engagements/projects Acknowledge the incidents within specified SLA`s in 24*7 operations. Basic knowledge of IT support ticketing tools like Service now, Solution Manager etc.,. Customer facing experience and able to communicate and handle Customer calls in Russian and English. Regular Communications with customers on the progress of their tickets. End to end ownership of the resolution and communication for customers tickets. Ability to multi-Task and priorities workload Ability to adapt to continuously changing procedures and environment Good Team Player with strong interpersonal skills. Understanding of Microsoft office products (Excel , word, Outlook). Should be able to work from Monday To Friday on Rotational basis in EMEA time zones & shifts along with weekends. Providing incident support on Customer tickets and work with Support teams for Faster resolution of the incident. Working closely with SAP team to resolve the incident timely. Willingness to learn new technologies. Advanced knowledge of any one of the SAP modules is preferred Knowledge of IT Support ( Annual Maintenance Service ) ticketing life cycle is preferred Russian language (Bi-Lingual C2 Level Proficiency) expert Native Russian language expert who can read, write and speak Russian and English languages (C2 Level proficiency) fluently. Translate Russian texts into English and vice versa., Interact with End users and understand the issue and explain the same to SAP Consultant. Should have worked in any one of the IT support environments/engagements/projects Acknowledge the incidents within specified SLA`s in 24*7 operations. Basic knowledge of IT support ticketing tools like Service now, Solution Manager etc.,. Customer facing experience and able to communicate and handle Customer calls in Russian and English. Regular Communications with customers on the progress of their tickets. End to end ownership of the resolution and communication for customers tickets.

Experience Required :

8 to 11 Years

Vacancy :

2 - 4 Hires

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