Ot It Infrastructure Service Manager Job in Rarr Technologies
Ot It Infrastructure Service Manager
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
- Permanent
Job Description :
Role To own service management and development of the OT IT Infrastructure Knowledge and Skills Requirements: A good experience of the OT IT Infrastructure setup and its interfaces with production/process activities. Significant experience of developing and managing enterprise scale services. Proven experience delivering and working with:
Business Leaders/teams
Plant/Factory Managers and teams
OT Vendors and support partners
Other related service partners
Service management tools
Essential Functions of the Job:
Responsible to manage and own the OT Infrastructure service
Responsible for system design documents
Responsible for service delivery and roadmap
Close co-operation with service related organizations
Contribution to service areas Operational governance
Successful project delivery for customer with associated teams in co-operation with IT Program management
Responsible to follow-up SLA reporting related to the services
Analyzing customer feedback and conduct required service and service delivery improvements
Co-operation with IT vendor management in case of agreement renewals and new offer processes
Co-operation with IT business partners, IT Delivery and Partner management, Enterprise architecture and solution architecture, External vendors and other counterparts, IT Program and portfolio management, IT business partners, IT security and risk officer
Minimum 7 Years
2 - 4 Hires
