Tele Caller Cum Back Office Executive Job in Rajjin Solar Energy Llp

? Proven experience as tele-sales or other sales/customer service role is an advantage.

? Proven track record of successfully meeting sales quota preferably over the phone.

? Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.

? Ability to learn about products and services and describe/explain them to prospects.

? Excellent communication and interpersonal skills.

? Cool-tempered and able to handle rejection.

? Outstanding negotiation skills with the ability to resolve issues and address complaints.

? High school diploma; BSc/BA will be a plus.

? Contact potential or existing customers to inform them about a product or service using scripts.

? Answer questions about products or the company.

? Ask questions to understand customer requirements and close sales.

? Direct prospects to the field sales team when needed.

? Enter and update customer information in the database.

? Take and process orders in an accurate manner.

? Handle grievances to preserve the companys reputation.

? Go the extra mile to meet sales quota and facilitate future sales.

? Keep records of calls and sales and note useful information.