Msp Team Lead Job in Qwinix Technologies

Responsibilities

• Oversee and support your team as a leader within the space.
• Continue to develop best practices and support innovation.
• Develop a cadence around people and project reviews.
• Monthly 1:1 with team members. (Can be more frequent if desired)
• Interface with client engagement/project team as required.
• Support clients and projects through direct interactions as required.
• Provide guidance toward the implementation of design and development.
• Mentor and help develop team members.
• Support operations teams with the team s life cycle.
• Interview candidates.
• Performance evaluations.
• Assist in the execution of project work and support hands-on delivery as required.

Requirements

• 5+ years of experience within customer facing support roles 2+ of those years in a senior or leadership role.
• Work with non-engineering focused staff to assist in developing viable plans to support customers' vision.
• Experience at a senior level to help develop and guide the team to ensure consistent reliable execution.
• Direct customer interface skills; will be supporting engagements from pre-sale to final handoff.
• Proven track record delivering value as a senior-level participant of high-velocity teams.
• Ability to discover evolving practices and help implement them as patterns within the delivery streams.
• Professional level accreditations relating to the work or supporting industry experience.