Telecaller Job in Proziod Analytics
Telecaller
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
- Permanent
Job Description: US Telecaller
Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication scripts when handling different topics
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Minimum Requirement:
Good Communication Skills
Good Problem-solving skills over the call
Experience of handling international calls will be an added advantage
High energy level Qualifications-M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE),Vocational Training, PG Diploma, MSc, Certificate Course (ITI),M Phil / Ph.D, Diploma, B.Com, BFA, MCA
Working Hours-5PM-2AM
Salary : 200,000 - 300,000 /year
Fresher
2 - 4 Hires
