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BriefCase

Salesforce Service Cloud Developer Job in Prosera Analytics Pvt. Ltd.

Salesforce Service Cloud Developer

Prosera Analytics Pvt. Ltd. 4+ weeks ago
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Job Summary
  • Responsible for supporting day to day support team and sales team on issues and maintenance
  • Responsible for Solution development (Configuration & Coding)
  • Responsible for resolving all Tier 1-4 support queries, that relates to salesforce access to supporting all business process in Salesforce
  • Responsible for enhancement on service cloud and customer communities
  • Responsible for supporting month end and quarter end close process
  • Coordinate with onshore application team for critical issues, design analysis, and enhancement
  • Provide system administration support of internal and customer-facing Salesforce environment related to customized applications, user permissions, security settings, custom objects, workflow, etc
  • Monitor new Salesforce release features and functionality and provide recommendations for process improvements
  • Customize reporting and dashboards for various teams
  • Support users & Business Analysts to troubleshoot application issues and develop creative solutions to support business needs
  • Responsible for building enhancements of salesforce application and maintaining them
  • Client interaction

Qualification :
BE (IT/Comp Sci / EC) , BSC, BCA, MCA
Experience Required :

Minimum 4 Years

Vacancy :

2 - 4 Hires

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