IT System Administrator Job in Project Eagle

ABOUT DEPARTMENT

We make awesome IT solutions using technology in creative ways and delivering the best user experience for all business requirements and provide business critical support. While ensuring all systems and applications run at peak performance. At, SanghiTech Technology & Security team work together, to secure all information and physical infrastructure.

THE PROJECT(s)

• Develop and deploy complete IT System backbone for our entire organisation and group businesses including, networking, security, storage and backup, user management etc.
• Deploy a CRM system across various sales teams.
• Establish key relationships with various hardware and software vendors.

SCENARIO

Environment - Consulting Startup

Fresh - You'll be the first person on team.

AREA OF RESPONSIBILITIES*

Planning & Strategy:

• To understand Business trends and anticipates clients growing needs and requirements to deploy new and innovative technologies / systems / software / hardware.
• Assess pain-areas in which new technology, solutions and workflows can be implemented to improve efficiency and productivity.
• Policy Development - Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
• Plan & manage financial aspects of the IT Department , including purchasing & budgeting.
• Develop security standards, procedures, and guidelines for multiple platforms.
• Design, implement and upgrade secure solutions to meet employee needs while protecting the company's assets.
• Solutions/Consulting:
• Analysing a company's IT system and infrastructure.

Setups:

• Its a startup. So, youll be expected to set up all initial IT Systems and Platforms from scratch.
• Research, test and deploy new solutions based on the requirements of different department across the company - Admin, HR, IT, Accounts, Sales, Client Relations, Marketing & Design.
• Planning a timeline for completion of projects.
• Monitoring the success of IT solution, and producing detailed reports on the efficacy of the technology.
• Maintenance/Helpdesk:
• IT Systems
• Test, flag and fix potential problems, inefficiencies and weaknesses in all IT platforms used across the company / clients.
• Be able to provide strong day-to-day server and workstation support .
• Periodic updates and maintenance of all the software used across different departments.
• Dealing with product faults and arranging repairs and replacements.
• People
• Youll be THE go to person for any kind of IT query.
• Employee support is the top priority with responsibilities that include answering, evaluating and prioritising incoming requests for assistance from users:
• Experiencing problems with hardware, software, networking, and other computer related technologies.
• Training & Orientation of all employees - on all software platforms, feature updates, workflows and best practices.
• Documentation
• Ensure the creation and maintenance of all written documentation, including system and user manuals, company wiki, license agreements, warranties, and modifications & upgrades.
• Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.
• Requirements
  
• Years of Relevant Experience 5+
• Education & Work experience**
• We prioritise skills over degrees but B.E (Computer Science/ Computer Engg/ IT Engg.), MCA or equivalent education and experience is a bonus.
• Progressive IT experience, including experience in a multi-office environment.
• Some sort of certification and/or training on Mac based IT systems is, highly desired.
• Software and Technology .
• Google Apps for Business, Microsoft Office.

Qualities & Capabilities-

Nature / Personality

• Work to deadlines and adapt quickly to a fast changing environment.
• Should adhere to strict confidentiality in maintaining all company and client data.
• Abilities
• Good organization skills and the ability to work closely in collaboration with all teams and external vendors.
• The ability to troubleshoot in a complex technical environment and to work with limited supervision is critical.
• Must possess a strong creatively ability to apply IT to solve business problems.
• Superior analytical, evaluative, technical, and problem-solving abilities.
• Knowledge
• IT Budget, Procurement and Vendor management.
• IT Infrastructure Management.

Benefits

Competitive benefits and compensation will be provided.