Senior Process Specialist Job in Principal Global Services

Responsibilities Verify, create, modify, servicing, update the information and the client records for Distribution Partner within defined SLA. Key Reponsibilities: Review, analyze and process transactions in accordance with business process documents Ensuring customer satisfaction and strive to meet service standards by demonstrating accuracy with attention to detail, timely and methodical transaction processing Demonstrates ability to work on routine matters with minimum supervision Demonstrates continuous learning by updating job knowledge with available resources resulting in positive impact at work Ability to be flexible and multitasking by accepting ownership for accomplishing new and different requests assigned by supervisor Ability to use own initiative in team environment Provide timely response to queries from internal and external stakeholders Compliance to PGS policies and Flexibility as per business needs Develop strong partnership with peers, mentors, support functions and leaders