Business Analyst (erp Analyst/ Team Lead / Functional Consultant) Job in Pragmatic Techsoft Pvt Ltd

Job Description:

In this position you have to manage project plans & project work

• To execute the functions of requirement gathering, documentation and system design of Pragmatic Techsoft s OpenERP implementation projects undertaken for its clients.
• The Business Analyst must also ensure correct delivery and training during the handover of the implementations.
• Requirement Gathering and understanding the customer expectations from a feature and functionality perspective.
• Analyse the differences between the Requirements and current functionality available.
• Work with Development team to design solutions to bridge the gap.
• Preparation of requisite documentation for the same, including timelines and costing.
• Creation of End user manuals and training videos.
• Testing of the application to verify the functionality as desired by the customer.
• Onsite training and implementation of the system at client side.

Desired Skills & Expertise:Client Management

• Manages day-to-day client interaction - Sets and manages client expectations
• Develops lasting relationships with client personnel that foster client ties
• Communicates effectively with clients to identify needs and evaluate alternative business solutions.
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships
• Builds a knowledge base of each client's business, organization and objectives
• Facilitates team and client meetings effectively
• Holds regular status meetings with project team
• Effectively communicates relevant project information to superiors
• Delivers engaging, informative, well-organized presentations
• Resolves and/or escalates issues in a timely fashion
• Understands how to communicate difficult/sensitive information tactfully.
• Proven prior experience performing all Project Manager responsibilities and functions.
• General understanding in the areas of programming, database highly desirable.
• Understands Internet, Intranet, Extranet and client/server architectures
• Maintain awareness of new and emerging technologies and the potential application on client engagements
• Excellent ability to work in a team environment
• Genuine interest and takes pride in mentoring junior staff

Benefits:

• Competitive Salary
• Onsite Opportunities
• Challenging Projects
• Great Learning Environment
• Good Work life balance