Engineer And Senior Engineer Customer Support Job in Polyhose

Engineer And Senior Engineer Customer Support

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Job Summary

Role:

Customer Support Engineer serve on the front lines by answering questions and troubleshooting technical / commercial question through Phone, Email and Chat.
They assist customers with onboarding of a company s product or service and guide clients through usage and updating issues as needed.

KEY PERFORMANCE AREA:

  • Good Communication in English, Hindi added advantage.
  • Good in MS Office application
  • Co-ordination with Production
  • PPC
  • Logistics
  • Raising Order Acknowledgement
  • Sending Quotation
  • Working on Cost Sheet
  • Prepare Costing
  • Raise Invoice
  • Communication with customer on material readiness and shipment.
  • Following up on customer schedule and deliveries.

Experience Required :

Minimum 5 Years

Vacancy :

2 - 4 Hires

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