Delivery Manager -m365- Powerplatform Job in Peopleplusindia
Delivery Manager -m365- Powerplatform
Peopleplusindia
4+ weeks ago
- Gurgaon, Haryana
- Not Disclosed
- Full-time
- Permanent
Job Summary
Overview
Description
- Responsible for delivery of Digital Experience service projects: Portals (Life Ray &SharePoint, ) SharePoint Online, M365, Power Platform, and also should have experience of applications development within the defined budget.
- Responsible for Customer Satisfaction Index, Associate Survey, Status reporting for Account/Line of Business,
- Goal tracking for Quality, Productivity, Deployment, Rookie Ratio in Project teams and Revenue Growth Percentage
- Develop relationship with customers to intensify strategic cooperation.
- Organize and monitor current operations to ensure the team meets Service Level Agreements (SLAs) and follows the agreed process.
- Aligns KPIs with SLA and quality measures to ensure the team understands performance metrics and expectations of their daily work.
- Coordinates the team s workload ensuring both business as usual and/or projects are delivered to required deadlines and expected level of quality
- Engagement with business partners across the world and working with international teams.
- Goals for direct reports and guide them in individual performance management.
- Responsible for managing multi-location team working in 24 7 mode
Qualifications
- 15-18 years of experience including project/program management experience, ranging from consultant to delivery manager roles
- Experience in end to end delivery of the Portal development /M365/Application Development with experience in Web aplications development is a must
- Experience in project management, People management and leadership skills
- Experience of managing large/multiple development projects in Agile/Scrum/waterfall models
- In-depth knowledge of the SDLC
- Excellent communication and presentation skills, People Management and Customer handling skills
- PMP certified
Experience Required :
15 to 18 Years
Vacancy :
2 - 4 Hires
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