Senior Ux Researcher Job in Peepaldesign

Key Responsibilities

A Senior UX Researcher has three key result areas: doing research, managing projects and clients. The individual must be able to manage ambiguity, work autonomously and manage time effectively in a fast-paced, resource-constrained environment. Multi-tasking and prioritizing will be key to meeting ambitious deadlines and delivering high-quality work on schedule.

Project Management

• Manage project logistics by coordinating with:
  • Recruiters to ensure high quality recruits
  • Translators to ensure we have the right translators when required
  • Transcription agencies to get transcripts as per client requirements

Client Management

• Ongoing client communication
  • Building client relationship to understand their needs and requirements and being able to cater to it
  • Keeping them up to date on the progress of the project
  • Handling escalations

Research

• Plan, manage and execute all types of design research projects end-to-end thoroughly
  • Planning and recommending methodologies or mix of methodologies that is best suited to solve the problem statement
  • Creating a screener document to identify the right participants
  • Creating discussion guides and questionnaires to facilitate research sessions
  • Moderating the research sessions and analyzing data to identify patterns to create insightful and actionable findings
• Collaborate with product managers and designers to understand their requirements and be able to give recommendations accordingly
• Make impactful presentations both verbal and written
• Quickly turn around high-quality study plans and reports

Must Have Skills and Experience

• 2-4 years of experience as a UX Researcher
• Hands-on experience with: lab-based user testing, iterative prototype testing, concept testing, ethnography research, diary studies, home visits, focus group discussions
• Experience in delivering end-to-end projects
• Hands on experience following the best practices for user research
• Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively to clients
• Exceptional behavioral data-collection and analysis skills, e.g., designing, conducting, and analyzing all kinds of user data.

Preferred Skills and Experience

• Prior experience working in UX agencies
• Experience with eye-tracking and facial recognition tools
• Experience with remote testing tools/platforms like User Zoom, User Testing, and diary tools like dScout or Revelation