Customer Support Associates ( 5 People ) Job in Osm Guru

Customer Support Associates ( 5 People )

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Job Summary

Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software.

Minimum Experience: 2 Years

Must Have Skills:

  • Excellent communcation
  • Fluent in Hindi & English
  • Working knowledge of Microsoft Excel
  • Typing Speed of minimum 30 Words Per Minute
  • Outspoken personality ( someone who likes to talk with people )

Good To have Skills:

  • Previous Experience with eCommerce Industry or processes like listings, order processing, etc.
  • Experience with accounting software like Tally, Busy, Quickbooks, etc.

Job Duties:

  • Understand OMSGuru platform and its functioning thoroughly
  • Support our existing clients via Chat, Phone, Email & Tickets.
  • Help onboard new clients onto our system
Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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