Customer Support Associates ( 5 People ) Job in Osm Guru
Customer Support Associates ( 5 People )
Osm Guru
4+ weeks ago
- Ahmedabad, Gujarat
- Not Disclosed
- Full-time
- Permanent
Job Summary
Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software.
Minimum Experience: 2 Years
Must Have Skills:
- Excellent communcation
- Fluent in Hindi & English
- Working knowledge of Microsoft Excel
- Typing Speed of minimum 30 Words Per Minute
- Outspoken personality ( someone who likes to talk with people )
Good To have Skills:
- Previous Experience with eCommerce Industry or processes like listings, order processing, etc.
- Experience with accounting software like Tally, Busy, Quickbooks, etc.
Job Duties:
- Understand OMSGuru platform and its functioning thoroughly
- Support our existing clients via Chat, Phone, Email & Tickets.
- Help onboard new clients onto our system
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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